Privacy Policy

Last updated: February 15, 2026

GigNexus ("we", "our", "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.

1. Information We Collect

• Account data: name, email address, username, password hash, profile details.
• Usage data: pages visited, actions in the app, device/browser info, IP address, timestamps.
• Support communications: messages you send to support, including context needed to resolve issues.
• Business data you provide: venue, artist, booking, CRM, and contact records entered into the platform.

2. How We Use Information

• Provide, maintain, and improve the service.
• Authenticate users and secure accounts.
• Respond to support requests and troubleshoot problems.
• Send service-related notices and updates.
• Comply with legal obligations and enforce our terms.

3. Sharing of Information

We do not sell your personal information. We may share data with trusted service providers (hosting, analytics, email delivery) strictly to operate the service, and when required by law.

4. Data Retention

We keep data for as long as needed to provide the service, comply with legal requirements, resolve disputes, and enforce agreements. You may request deletion of your account data, subject to legal and operational requirements.

5. Security

We use reasonable technical and organizational safeguards to protect data. No method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have rights to access, correct, export, or delete your personal data. Contact us to make a request.

7. Children’s Privacy

GigNexus is not directed to children under 13, and we do not knowingly collect personal data from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated date at the top of this page.

9. Contact

For privacy questions or requests, contact: support@gignexus.net